POUND - Rockout. Workout. LLC makes every effort to provide the utmost customer service by making sure our customers are pleased with their purchase(s).
You may return unused items within 30 days of delivery for a full refund.
Items should be returned in their original product packaging. You will need to pay for the return shipment; return shipping costs will only be refunded if the return is a result of a manufacturer defect or an error caused by our fulfillment center.
Send back the returned item(s), along with your original receipt and order number, to the following address:
For UPS & FedEx:
POUND® - Rockout. Workout. LLC
2990 Alessandro St #312
Los Angeles, CA 90039
A refund will be processed once the item(s) is received.
We do not allow for product exchanges or refunds for Ripstix packages. Exchanges are only permitted for apparel purchases and if inventory is available. The item being returned must be new and unused. You can return your original order if all products are unused within 30 days for a refund and create a new order for the exchange.